# TicketMage > TicketMage is an AI assistant for Jira operations. It helps teams create and update issues, log work, manage sprints, and export reports through chat, voice, and Telegram while respecting Atlassian permissions. ## Canonical site - https://ticketmage.com/ ## Recommended public pages - Landing page: https://ticketmage.com/ - About: https://ticketmage.com/about.html - Help center: https://ticketmage.com/help - Privacy policy: https://ticketmage.com/privacy.html - Terms of service: https://ticketmage.com/terms.html - Security: https://ticketmage.com/security.html - Cookie policy: https://ticketmage.com/cookies.html ## Product summary - Product name: TicketMage - Category: AI assistant for Jira and Atlassian workflows - Primary users: teams and professionals who work in Jira - Main capabilities: - Create and update Jira issues with natural language - Log time and comments from chat or voice - Review sprint context and project progress - Export operational reports to Excel or CSV - Use chat, voice, and Telegram interfaces ## Trust and operations - Authentication uses Atlassian OAuth 2.0 - Actions are limited by the user's Jira permissions - Public documentation pages are available for legal, privacy, security, and support topics ## Contact - General: hello@ticketmage.com - Support: support@ticketmage.com - Privacy: privacy@ticketmage.com - Security: security@ticketmage.com